Netop Remote Control Mobile for Android lets IT service representatives instantly access mobile devices for faster problem resolution, less downtime and more productive end users.
With Netop Remote Control for Android, you can:
- Transfer the screen and input controls from the remote device.
- Manage files including copying, moving, syncing and cloning data with crash recovery and delta transfer options.
- Collect inventory and detailed asset information such as installed software, network information, processor details and battery status.
- Use two-way text chat to communicate with end users during a remote support session.
- Run programs – launch programs on the remote device and allow support staff to maintain a library of common programs for quick access.
- Send messages – distribute one-time pop-up messages to the remote user. Messages are saved for future reference.
- Run scripts – schedule remote connections and tasks including file transfers, inventory scans and program execution.
- Take a snapshot – capture the remote screen and send this directly to the local clipboard or bitmap file.
Netop gives support teams secure connectivity into Android devices
- Access control – local and centralized authentication, native Netop, Windows-integrated and Directory Services.
- Encryption – secure the Netop traffic with up to 256-bit AES encryption ensuring compliancy with the toughest industry standards including PCI-DSS, HIPAA and FIPS.
- Event logging – customize and maintain an audit trail of remote support activity locally and centrally.
- Session recordings – capture a recording of the screen activity from the remote device and store this in a local or central location for later playback.